Privacy Policy
Fix Fellows (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors to our website, FixFellows.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our handyman services. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
• Personal Identification Information: Name, email address, phone number, and any other contact details you provide when you fill out forms or request services.
• Service Information: Details of the services you request or purchase, including any relevant home or project information.
• Payment Information: Payment details you provide during the transaction process.
• Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and duration of visits.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our handyman services.
• Process your service requests and manage payments.
• Communicate with you, including responding to inquiries, scheduling appointments, and sending service-related updates.
• Improve our website and services.
• Send you promotional information, special offers, and updates related to our services, where applicable.
3. Sharing Your Information
We take your privacy seriously and will not share your personal information with third parties except in the following situations:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than to provide services on our behalf.
• Legal Requirements: We may disclose your personal information if required by law, in response to a court order, or to protect the safety, rights, and property of Fix Fellows or others.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
Fix Fellows uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how users navigate our site and enable us to improve its functionality. You can control cookie preferences in your web browser, but disabling cookies may limit certain features of our website.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to:
• Access the personal information we hold about you.
• Request corrections or updates to your personal information.
• Request the deletion of your personal information, subject to certain legal or operational requirements.
• Opt out of receiving promotional communications at any time by contacting us or using the “unsubscribe” feature in emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Fix Fellows
Email: fixfellows@outlook.com
Phone: 719-319-3174
Website: FixFellows.com